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You should change this if you are not going to follow it. Policy on exchange/refund: "We promise to do everything to make sure you are satisfied". Very bad experience from a loyal customer who will not return. When you call the customer support line they say its the stores discretion of you can or not yet the store (manager) states that the system will not allow it company wide. You cannot return an item at the store over $75 without a receipt. Im so glad that I can shop there with a clear conscience and its still convenient, affordable and pleasant! Even a Friday afternoon in December found me having to wait in line for no longer than 3 minutes, the cashier was very pleasant and I got to use a $5 off coupon on top of my 5% discount fir using my credit card. Even during the holiday rush they have their act together so much better than that blue and yellow box store down the street (not to mention wildly different sociopolitical and economic policies). I shopped there the monday before black friday if they didnt have the toy in stock that was on sale they issued rainchecks which i thought was great until i have had to call every day for a month to see if they have them in for a RUDE woman in toys to tell me we dont have them dont know if we are going to get them! SO i am taking all the video games i bought to go with the vmotions (rain check item) and i will not buy toys from a store whom gives out rainchecks for items they are not going to get in!! VERY DISAPPOINTED IN TARGET IN FLORENCE KY!! There is also another employee named Joe Klein and after a talk with the man I realized that there is a real problem of bullying within the work environment with poor Joe being verbally abused after receiving the wrong schedule and showing up late. He then proceeded to break all the stuff in my cart and then spit in my face while simultaneously calling me a horse. There is one employee named Joey Gray verbally and physically harassed me as I asked him about the "great" prices. This has to be the WORST Target I have ever been to. Usually the norm is 15-20 min which is completely reasonable, they do have other things to do, right? If I drop off a prescription, they do take about 30min at the most, but that's usually during peak hours. They know my husband and I by name, and always have out auto-fills ready when needed. With my experiences, they are always punctual. If this happens any other time, its probably because someone went to the restroom or something.
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TARGET FLORENCE KY WINDOWS
Just so you know, it also "conveniently" says on their pull down windows that Target Pharmacy will take their lunch break from 1:30-2PM when there is only one pharmacist on duty. The person saying the pharmacy is always "convieniently on lunch break".